Giving Great Feedback

Here's how you give great feedback.

  1. No one cares about your opinion. Give your analysis.
    • accurate analysis is harder to give … and much more valuable
  2. Say the right thing at the right time
    • what will have the most positive effect right now?
    • don't give feedback too early (eg proofreading) or too late
  3. If you have something nice to say, please say it
    • why not be nice to people?
    • puts both parties on the same side of the table —> more likely that constructive feedback will be implemented
  4. Give feedback no matter what
    • even if ignored last time

Based on Seth Godin (Small is the New Big)

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